Tim Dieter: Allstate Insurance

Tim Dieter

From my upbringing in Southern Wisconsin, I've had a lifelong passion for assisting others. In 2002, I turned that passion into reality by opening my first Allstate insurance agency right here in our community. It's been incredibly rewarding to provide exceptional customer service while helping friends and neighbors navigate their insurance needs. As the proud owner of three top-ranking Allstate insurance agencies, I'm dedicated to delivering personalized insurance choices tailored to your unique needs. Whether you're seeking auto, home, or life insurance coverage, my goal is to help see you have the protection and peace of mind you deserve. Giving back is important to me. I've served as a proud supporter and past board member for the Dubuque Girls Independent League (DGIL), where we aim to nurture softball skills and offer recreational opportunities for young athletes. Additionally, I'm honored to serve as a board member for the Mississippi Walleye Club, where I co-chair our annual Kid's Day event, enriching the lives of children in our community. When you visit my agency, you're not just a customer – you're part of our community. Whether you need a policy review or have questions about insurance, feel free to stop by our conveniently located agency at 3448 Hillcrest Rd, Dubuque, IA 52002, You can also reach out by phone for personalized assistance. Stay connected with me and my Allstate insurance agencies on social media. We share valuable tips, insights, and updates to help you stay informed about managing your insurance needs effectively. Call Tim today at (563) 552-7708 to review your insurance needs. You’ll be in Good Hands!

Stacy Loeffelholz

Stacy has been working with the agency for the past 15 years. She has experience with different areas of the insurance industry. She assists the office with day-to-day operations, mentoring new agents and helping shape them for a successful future in the insurance business. She loves helping people protect their families, while helping others learn to do the same! Call Stacy today at (563) 552-7707 to review your insurance needs. She’s here to help!

Courtney Frieden

Courtney Frieden joined the insurance industry in 2018 and became part of our agency in 2020. As Office Manager, she plays an important role in training new and existing team members while helping see that customers receive the best service and protection. Courtney holds a Bachelor of Business Administration in Human Resources Management from Mount Mercy University and enjoys spending time outdoors and with family, friends, and her pets. Call Courtney today at (319) 855-1982to review your insurance needs, you’ll be in Good Hands!

Ashley Allen

Ashley has worked for our agency since 2015, helping people see they are properly protected with their insurance needs. Insurance is an important part of our lives. Here at our agency, we value coverage and protection, helping you build a policy that is made just for you! She proves her dedication to customers in helping them learn the ins and outs of their policy, so in the event of ever having to file a claim, they are comfortable with the coverage they have selected. She has been in the top three ‘licensed sales professionals’ in our territory for the past two years and in line for year three. Call Ashley today at (563) 552-7706 to review your insurance needs, you’ll be in Good Hands!

Certifications: Serving IA, IL, WI and MN

Services: Property, Casualty, Life & Health

Mackenzie Noble

Mackenzie Dondiego joined the agency in 2021 and has grown into her current role as Sales Manager. Her background in sales and customer service has given her a strong understanding of how to support both customers and her team. Mackenzie is passionate about helping customers find the right coverage and making insurance simple and easy to understand. Outside of work, she enjoys following Hawkeye sports and brings that same energy and dedication into everything she does. Call Mackenzie today at (319) 512-7656 to review your insurance needs. You’ll be in Good Hands!

Megan Wallace

Megan Wallace joined the agency in 2022 and focuses on Auto and Home insurance. She is passionate about connecting with customers and helping families find the right coverage for their needs. Megan enjoys building strong relationships and providing personalized support. Outside of work, she loves spending time with her family and her Goldendoodle, Berkley. Call Megan today at (563) 748-2921 to review your insurance needs. You’ll be in Good Hands!

Tara Stadel

Tara Stadel has been in the insurance industry since 2004 and joined the agency in 2018. She focus' on Auto, Home, and Commercial insurance, helping customers find coverage that fits their unique needs. Tara is passionate about building strong relationships and helping customers feel confident when choosing their protection. Outside of work, she enjoys spending time with her husband, her high school sweetheart, and their two children. Call Tara today at (563) 552-7705 to review your insurance needs. You’ll be in Good Hands!

Services: Home, Auto and Commercial

Tiffany Oberfoell

Tiffany Oberfoell has been with the agency since 2019, focusing on Auto and Home insurance. She is dedicated to helping customers understand their coverage and feel confident in protecting what matters most. Tiffany takes pride in building strong relationships and providing caring, reliable support. Outside of work, she enjoys spending time at home with her son and creating meaningful memories together. Call Tiffany today at (563) 552-7732 to review your insurance needs. You’ll be in Good Hands!

Services: Car, Property, Motorcycle, Camper, ATV

Kathryn Tressel

Kathryn “Katie” Tressel began her insurance career in 2006 and returned to the industry in 2022, joining the agency. She specializes in Auto and Home insurance, helping customers find the right coverage while building strong relationships. Katie enjoys working with her team and creating a positive customer experience. Outside of work, she loves dancing and spending time with her family and grandchildren. Call Kathryn today at 563-582-2277 to review your insurance needs. She’s here to help protect what matters most.

Nisha Lewis

Nisha Lewis joined the insurance industry in 2024 and serves as an Administrative Assistant at the agency. She is passionate about building strong relationships and providing a positive experience for both customers and her team. Outside of work, Nisha enjoys drawing, sewing, and playing music. Call Nisha today at (563) 552-0501 to review your insurance needs. She’s here to help!

Tessa Enzenauer

Tessa Enzenauer is an experienced Senior Sales Lead Agent with over 30 years in the insurance industry. She brings extensive knowledge in service, sales, quoting, and policy changes, helping customers find the right solutions for their needs. Tessa is known as a trusted resource and is dedicated to providing clear guidance and support to every customer she works with. Call Tessa today at (507) 316-6252 to review your insurance needs. You’ll be in Good Hands!

Kristin Rupe

Kristin has been a valued part of the team for 3 years, providing outstanding customer service and support. She is passionate about helping customers protect what matters most and seeing they have a positive experience with their insurance needs. Outside of work, Kristin enjoys spending time with her granddaughter, who keeps her busy and brings her great joy. Her caring nature and dedication shine through both at home and in her work with Allstate customers. Call Kristin today at (507) 405-5094 to review your insurance needs, you’ll be in Good Hands!

Sierra Dias

Sierra Dias joined the insurance industry in 2024 and works in inside sales and customer service, helping customers with their Auto and Home insurance needs. She enjoys providing personalized service and making insurance simple so customers can confidently protect what matters most. Outside of work, Sierra enjoys fishing, spending time outdoors, and trying spicy foods. Call Sierra today at (319) 535-5643 to review your insurance needs. You’ll be in Good Hands!

Nancy Balmer

Nancy Balmer joined the agency in 2023 and focuses on helping customers with Auto and Home insurance coverage. She is committed to helping customers understand their options and feel confident in the protection they choose. Originally from Los Angeles, Nancy brings a strong customer service background from roles in vehicle sales and hospitality, which helps her build genuine connections with customers. Outside of work, she enjoys traveling, exploring new hobbies, and spending time with family and friends. Call Nancy today at (319) 569-6542 to review your insurance needs, you’ll be in Good Hands!

Tracy Jackson

Tracy Jackson is a licensed insurance professional who joined the agency in 2025 and brings several years of industry experience. She is passionate about helping customers understand their coverage and choose the right protection for their families. Originally from Minnetonka, Minnesota, Tracy enjoys traveling, attending festivals and concerts, and spending time with friends and family. She also enjoys giving back to her community through volunteer work. Call Tracy today at (319) 535-5641 to review your insurance needs. You’ll be in Good Hands!

Michelle Karr

Michelle brings several years of experience focusing on Property and Casualty insurance. Throughout her career, she has earned the Agent of the Year award and consistently receives top reviews from customers. Michelle is passionate about helping protect families, building lasting relationships, and always putting customers first. When she’s not working, Michelle enjoys traveling to visit family who live out of state. She loves spending time with her adult children and grandson and continues to make special memories with her husband. Call Michelle today at (319) 512-7813 to review your insurance needs. You’ll be in Good Hands!

Nicole Bjorngaard

Nicole graduated from Minnesota State University, Mankato, with a bachelor's degree in psychology. She has been representing Allstate since 2015 and finds great fulfillment in serving and helping customers with their insurance needs. Her passion for assisting others is a core part of her role, and she takes pride in providing excellent service to each individual. In her free time, Nicole enjoys watching scary movies and spending time with her Welsh Corgi, bringing both excitement and relaxation into her personal life. Call Nicole today at (507) 206-2341 to review your insurance needs, you’ll be in Good Hands!

Brena Rairden

Brena is an experienced insurance professional with 13 years in the industry and currently serves as a Rate Specialist at the agency. She is dedicated to helping customers find the right coverage at the best value. Known for her positive energy, Brena enjoys building strong relationships with those she serves. Outside of work, she loves staying active, spending time with her family, and crocheting. Call Brena today at (563) 582-2277 to review your insurance needs, you’ll be in Good Hands.

Amber Marsh

Amber Marsh is a Licensed Insurance Producer with 20 years of experience, known for her integrity, experience, and unwavering customer-centered approach. Born and raised in small-town Iowa, she brings a strong work ethic and genuine personal touch to every interaction. A devoted wife and mother of five, Amber balances her deep family values with a proven commitment to helping customers protect what matters most. Call Amber today at (319) 229-5060 to review your insurance needs, you’ll be in Good Hands!

Jazmine Trout

Jazmine Trout began her career in the insurance industry in 2023 and focuses on helping customers with Auto, Home, and other coverage needs. She is passionate about building connections and helping customers feel confident in their protection. Jazmine enjoys working with a variety of customers and creating a positive, supportive experience. Outside of work, she loves spending time with her pet chinchilla. Call Jazmine today at (319) 569-6540 to review your insurance needs — you’ll be in Good Hands.

Sarafina James

Sarafina James is a licensed insurance agent serving customers across Minnesota and Iowa. She is passionate about helping individuals and families feel confident when choosing the right insurance coverage. With over eight years of experience in customer service and leadership, Sarafina provides clear, supportive guidance and takes pride in building strong, long-term relationships with those she serves. Call Sarafina today at (507) 206-2337 to review your insurance needs. You’ll be in Good Hands!

Tracy Bickford

Tracy Bickford joined the agency in July 2023 as a Quote Specialist. She enjoys helping customers find the right coverage and being part of a supportive team. Tracy values making the most out of life and cherishes time with her family and friends. She loves the outdoors, especially spending time on the water and floating the river. She is also a big fan of the Iowa Hawkeyes and enjoys watching basketball. Call Tracy today at (319) 775-5885 to review your insurance needs. You’ll be in Good Hands.

Haley Cameron

Haley is an Inside Sales Agent at the agency and has been with the team for nearly two years. She is licensed in Minnesota and Iowa and enjoys helping customers review their coverage and find the right protection for their needs. Outside of work, Haley enjoys spending time with her family and recently welcomed her first child, starting an exciting new chapter as a mom. Call Haley today at (507) 433-4648 to review your insurance needs. You’ll be in Good Hands!

Johanna Rolfes

With over 16 years of sales experience, Johanna is passionate about building strong relationships and helping people make informed decisions. She transitioned into the insurance industry to better support individuals and families in protecting what matters most. Johanna focuses on making insurance simple, clear, and tailored to each customer’s needs. Outside of work, she enjoys giving back to her community, especially supporting children and veterans. Call Johanna today at (563) 748-2920 to review your insurance needs. She’s here to help you protect what matters most.

Davika Persaud

Davika has been representing Allstate since 2012 and supports the agency in recruiting, reporting, and operational support. She plays an important role in helping grow the team by connecting with talented professionals and keeping agency operations organized behind the scenes. Call Davika today at (507) 206-2340 if you're interested in learning more about career opportunities with our agency.

Morgan Varnadore

Morgan Varnadore joined the agency about four months ago as an Insurance Quote Specialist. She is passionate about helping customers find the right coverage and making the process easy to understand. Morgan enjoys building connections and creating a positive experience for those she works with. Outside of work, she loves exploring nature, visiting new spots, and relaxing at home with her cat. Call Morgan today at (563) 552-0822 to review your insurance needs. You’ll be in Good Hands

Chelsea Maiers

Chelsea Maiers joined the agency as a Quote Specialist and enjoys helping customers get accurate quotes while supporting a smooth and positive experience. Chelsea takes pride in being detail oriented and making the process simple and easy to understand. She enjoys being part of a growing team and contributing to a supportive environment. Outside of work, Chelsea enjoys gardening, hiking, and reading. Call Chelsea today at (319) 512-7736 to review your insurance needs. You’ll be in Good Hands!

Tracy Hoeger

Tracy Hoeger joined the agency in early 2025 and focuses on billing, inspections, and helping customers with savings and protection reviews. She enjoys making the process simple and supporting customers with their coverage needs. Outside of work, she loves reading and often has a few books going at once. She is also a proud cat owner to Mercury and Maahes, who keep her busy and very spoiled. Call Tracy today at (319) 224-5601 to review your insurance needs. You’ll be in Good Hands!

Cherith Brown

Cherith joined the agency in September 2025 and focuses on helping customers find the right coverage to protect what matters most. She enjoys connecting with customers, learning about their needs, and guiding them through their options. She is passionate about creating a positive experience and building strong relationships. Outside of work, Cherith enjoys spending time with her family, caring for her pets, and directing children’s theatre productions. Call Cherith today at (319) 332-7185 to review your insurance needs. You’ll be in Good Hands!

Brianna Staggs

Brianna Staggs has been in the insurance industry for 11 years and joined the agency in June 2025. She supports both new and current customers by helping with policy questions, coverage changes, and finding the right solutions to fit their needs. She enjoys building relationships and being able to help customers in many different ways. Outside of work, she loves spending time with family and friends, exploring the outdoors, cooking, traveling, and visiting local markets. Call Brianna today at (319) 332-7182 to review your insurance needs. You’ll be in Good Hands.